This online service is provided free of charge, and all information received from clients is completely confidential. Response time is usually 24 hours or less in the form of a confidential e-mail or telephone interview. In most instances, a Treatment-Centers.net counselor will attempt phone contact to better assess the situation. In the event of a phone call, Treatment-Centers.net will only identify themselves to the contact person listed below and will advise all others that this is a personal call and will not disclose who we are or why we are calling. Please fill out the assessment form to the best of your ability. All fields are not required, and remember – disclosing personal information is not required for assistance or a treatment referral. Confidentiality is of the utmost importance at Treatment-Centers.net. We’re here to help!